Privacy Policy

Gyanodaya Khurai ("we", "us", "our", "the School") respects your privacy and is committed to protecting the personal information you share with us, including when you communicate with us via WhatsApp. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

1. Who We Are

Gyanodaya Khurai is an educational institute. This policy applies to interactions through our website, gyanodayakhurai.org, and our official WhatsApp communication channel used for admissions, parent/student communication, school updates, and related inquiries.

2. Information We Collect

When you message us on WhatsApp, we may collect:

• Your name, as shared by you or as provided by WhatsApp/Meta
• Your phone number, associated with your WhatsApp account
• The content of messages you send to us (such as inquiries, admission questions, or feedback)

We do not collect payment information, location data, or any sensitive personal data through WhatsApp. We only collect what you choose to share with us in conversation.

3. How We Use Your Information

We use the information collected to:

• Respond to your inquiries about admissions, academics, or school activities
• Share important school announcements, notices, or updates with parents/students who have contacted us
• Maintain records of communication for administrative purposes

We do not use your information for advertising, and we do not sell or rent your personal information to any third party.

4. How We Share Your Information

Your information is handled by authorized school staff only. Messages sent via WhatsApp are processed through Meta's WhatsApp Business Platform, and your use of WhatsApp is also subject to WhatsApp's own Privacy Policy. We do not share your information with any other third party except where required by law.

5. Data Retention

We retain WhatsApp conversation records only for as long as necessary to respond to your inquiry or fulfil administrative/record-keeping purposes, after which the information may be deleted or archived securely.

6. Your Rights

You may, at any time:

• Ask us what personal information we hold about you
• Request correction or deletion of your information
• Stop messaging us on WhatsApp at any time, which will end the conversation

To exercise any of these rights, please contact us using the details below.

7. Children's Privacy

As a school, we may communicate with parents or guardians regarding their children. We do not knowingly collect personal information directly from children without parental or guardian involvement. If you believe a child has shared personal information with us directly, please contact us so we can address it appropriately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.